Have had the same system for over 10 years. Only updated my remote. The technician on the phone was extremely helpful.

I JUST SENT YOU AN EMAIL EARLIER TODAY , YOU PEOPLE ARE SO NICE AND ALWAYS SO HELPFUL , MOST COMPANIES DON'T GIVE A DAMN AFTER THEY GET YOUR MONEY , YOU CAN'T SAY THAT ABOUT ORB , THANKS FOR YOUR HELP AND KINDNESS LEONARD SUSKIN

My new remote works great. Just turn the batteries around and it works.

I had to replace my old remote. I purchased the orb system in ~2012/13/14 for my television. Im glad i did! Beautiful sound. Very happy with just 2 orb speakers and sub woofer. Small homes under 2000 sq feet will be happy with one set of speakers and subwoofer. it’s very powerful and can vibrate the walls.

Mini remote works great .. if it ever comes with a way to adjust the sub woofer on the remote that might be an added bonus Regards Patrick

It's simple - try all the soundbars at Best Buy and Amazon. Keet the recepit so that you can return them. None compare to the sond and voice quality of the Orb system. Get a goos sub-woofer and you will be happy. Been loving this sytemst for years now. This new remote to turn volume up/down/mute is a sweet upgrade. Thank you for the best voice and sound quality in the industry! You won't return these, but you may want to return all the others. John Leonard

Great updated remote. Easy to use!. Like the new bigger size, too!

We needed to replace our remote that our dog had eaten. Orb wrote the book on customer service. We had our replacement shipped immediately. Thank you!

My newly adopted dog loved my old controller so much she ate the end off it! Thank heavens, she only cost $20 to adopt!~

So glad to have the original remote!!!

Best customer service ever!! Bought it for a Christmas gift but I know it will be great!

It 's a great improvement over my original remote. Feels sturdy and works well.